Silvia Zanella
People Culture and Employee Experience Leader - Europe West @EY
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WORK HISTORY
People Culture and Employee Experience Leader - Europe West @EY
Milan, IT
EDUCATION
Universität St. Gallen-Hochschule für Wirtschafts-, Rechts- und Sozialwissenschaften
Business Engineering Accelerated
IMD Business School
Being Innovative
Hyper Island
Leading with Innovation - a Social Media Master Class
Scuola Holden
Successful digital storytelling
Istat
Corso di Specializzazione di 2° livello-CS2
InTheBoardroom by Valore D
Executive
MIP-Politecnico Di Milano
Executive Course in Marketing Performance
The London School of Economics and Political Science (LSE)
MBA Essentials
IMD Business School
Digital Disruption
Università Cattolica del Sacro Cuore
Full marks Master
Alma Mater Studiorum - Università di Bologna
Full marks degree
University of London
Managing the Company of the Future
SKILLS
ABOUT SILVIA ZANELLA
I build employee experiences and employer branding that power transformation. With 20+ years leading HR communications at global and regional scale, I design and deliver human‑centered strategies that connect people, purpose, and performance, so culture becomes a lever for change, not a by‑product. As People Culture & Employee Experience Leader for Europe West and Head of Employee Experience, Employer Branding & HR Communications for Italy at EY, I translate the future of work (including AI‑enabled ways of working) into practical programs across advocacy, internal communications, and engagement. I partner with recruiting marketing to help hire and retain thousands of colleagues each year, ensuring a consistent, differentiated people experience end‑to‑end. I’m also a TEDx speaker, journalist, author, and trainer on the future of work, with a focus on innovation, talent attraction, and people culture. I hold MBA Essentials (LSE) and certifications in digital disruption, innovation, DE & I, and change management. My mission: enable organizations and individuals to navigate change with clarity and responsibility, leveraging technology to augment human potential, foster collaboration, and deliver measurable impact.
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