Silvia M. Serra
IT Manager - Financial Services Industry (IT Engineer - IT, Operations and Process Management). PMP certified professional #3779536.
- Role
- IT Project Manager at Citi
- Location
- West Palm Beach, FL, US
- LinkedIn followers
- 500 followers
About Silvia M. Serra
IT Engineer - over 25 years experience in financial services (credit card, personal and…
Experience
IT Project Manager
Nov 2022 — Present · Fort Lauderdale, FL, US
IT Agile PM - VP of Regulatory & Management Reporting
Education
Tecnológico de Monterrey
Bachelor’s Computer Systems Engineering, Computer Science
1987 — 1992
Tecnológico de Monterrey
Master’s in Information Systems Management
1994 — 1996
IAE Business School
Executive Development Program, Business
2012 — 2012
Skills
- Microsoft Excel
- Estrategia Ti
- Banca Minorista
- Gestión De Proyectos De Programas De Software
- Liderazgo De Equipos
- Servicios Web
- Operaciones Informáticas
- Business Strategy
- Banca Electrónica
- Databases
- Uml
- Tarjetas De Crédito
- Risk Management
- Oficina De Gestión De Proyectos (Pmo)
- Financial Analysis
- Biblioteca De Infraestructura De Tecnologías De Información
- Administración De Las Tecnologías De La Información
- Operations Management
- Microsoft Sql Server
- Gestión De Proyectos De Software
- Web Services
- Software Project Management
- Itil
- Pmi
- Oficina De Gestión De Proyectos
- Estrategia Empresarial
- Sharepoint
- Bases De Datos
- IT Service Management
- Sql
- IT Operations
- Business Intelligence
- Operaciones De Ti
- IT Strategy
- Microsoft Office
- Inteligencia Empresarial
- Gestión De Servicios Ti
- IT Management
- Pmo
- Análisis Financiero
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