Silvia Kennedy

About Silvia Kennedy

I am a mortgage industry transformation leader with 25+ years of experience helping…

Experience

1. Principal

   Stratmor Group

   Jul 2015 — Present · Houston, TX, US

   Program Management for various Projects, including • System implementations• Mergers and Acquisitions• URLA integration and implementation• Originations and Servicing Operational Assessments • Standing up a Portfolio and Program Management Office for a Real Estate Division -Management of the PMO -Development of a Centralized Intake Process -Creation of an Integrated Real Estate Roadmap• A number of Servicing Transfers ranging from $4B -$50B. The projects included the implementation of a flow process for boarding new loans and the bulk transfer of the existing loan portfolio. The overall management focused on CFPB compliance, the design and effectiveness of key controls associated with the transfer of servicing activities including readiness, IT interfaces, user access, test plans/cases, testing, command center monitoring, member experience, employee experience, and other governance processes. Additional key drivers of the transfer included-Management of project managers and timeliness -A thorough Subservicer assessment -Governance and planning around the transfer -Analysis of servicing platforms -Transaction and system testing -Capacity planning -Servicing Transfer instructions -CFPB playbook -Work with all areas to develop the programs, processes, procedures and employee training materials necessary to support the clients Federal and state regulatory, compliance and legal requirements.

Education

• University of Houston, C.T. Bauer College of Business

  Bachelor of Business Administration - BBA, Marketing

  1996 — 2000

• University of Phoenix

  Master of Business Administration - MBA, Business Administration and Management, General

• Texas McCombs School of Business

  Postgraduate Degree, Generative AI

• University of Phoenix

  MBA, Management

  2009 — 2011

• Project Management Institute

  PMP Certification, Project Management

Skills

• Financial Risk
• Mortgage Lending
• Software Development Life Cycle (Sdlc)
• Credit
• Process Improvement
• Financial Services
• Crm
• Strategy
• Banking
• Risk Management
• Analysis
• Hamp
• Operational Risk Management
• Sdlc
• Executive Management
• Operations Management
• Loan Servicing
• Management
• Credit Analysis
• Foreclosures
• Training
• Mortgage Banking
• Loss Mitigation
• Business Strategy
• Business Analysis
• Credit Risk
• Strategic Planning
• Enterprise Risk Management
• Financial Analysis
• Consulting
• Management Consulting
• Business Process Improvement
• Underwriting
• Due Diligence
• Change Management
• Leadership
• Mortgage Servicing
• Restructuring
• Business Development
• Project Management