Silvia Robinson

About Silvia Robinson

I am the Chief of Operations at Trusted Contractors LLC, a construction company that builds trusted relationships with clients and partners. With a certificate in strategy execution from Harvard Business School Online and a degree in quality management, I have over 15 years of experience in delivering exceptional results in the construction industry.Quality is my passion and my mission. I apply my expertise in project management, customer relationship management, and team building to enhance our processes, services, and outcomes. I also value collaboration and learning, and I leverage my bilingual skills and cross-cultural background to foster a diverse and inclusive work environment. My goal is to create a lasting impact in the construction sector by providing reliable, innovative, and sustainable solutions.

Experience

1. Chief of Operations

   Trusted Contractors Llc

   May 2023 — Present

Education

• Centro Educativo Peten- Guatemala, Central America

  Executive Bilingual Secretary and Computer Programmer National Diploma, Small Business Administration/Management

  1996 — 1999

• Harvard Business School Online

  Certificate Program, Strategy Execution

• Fox Valley Technical College

  Associate of Science (A.S.), Quality Management

  2000 — 2002

• University of Illinois Urbana-Champaign

  Master of Business Administration - MBA, Business Administration, Management and Operations

Skills

• Business Development
• Quality Management
• Negotiation
• Scheduling
• Microsoft Office
• Sales
• Team Building
• Management
• Customer Service
• Organizational Development
• Bookkeeping
• Office Management
• Budgets
• Women Owned Business
• Project Accounting
• Quickbooks
• International Business Management
• Leadership
• Project Management
• Project Coordination
• Business Process Improvement
• Strategic Planning
• Entrepreneurship
• Accounts Receivable
• Process Scheduler
• Conflict Resolution