Silvia Cruz
General Operations Manager @The Chocolate Maven
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WORK HISTORY
General Operations Manager @The Chocolate Maven
US
EDUCATION
Santa Fe Community College
Associate's degree, Accounting
Santa Fe Community College
Hospitality and tourism, Hospitality Administration/Management
SKILLS
ABOUT SILVIA CRUZ
A customer service focused individual who has strong desire to be part of an award-winning team. I come to you with a background in ensuring that the needs of customer service are always met. I posses a variety of competencies that set me apart from other candidates, chief amongst these is my ability to contribute to the growth of a business.As a professional I can handle upset or difficult customers, make decisions underpressure and also lead, coach and mentor staff. Aside from my technical competenciesmy pleasant manner and excellent commutation skills allow me to provide outstandingcustomer service.My business education experience and on the job training make me and ideal candidate for any Food and Beverage management positionI’m completely bilingual in Spanish and English
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