Silvana Luna
Senior Risk Management Professional @Humana
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WORK HISTORY
Senior Risk Management Professional @Humana
Louisville, KY, US
Collaborate with our Retail Business Partners, Regulatory Compliance, Enterprise Risk Office and Internal Audit to identify risks and strengthen processes to ensure compliance with regulations, efficient processes and an enhanced member and provider experience.
EDUCATION
IUTIRLA, Puerto Ordaz, Venezuela
Diploma, Tourism Technician, Service Operations
SKILLS
ABOUT SILVANA LUNA
As a Senior Risk Management Professional at Humana with over four years of experience in the role, I specialize in collaborating with retail business partners, regulatory compliance teams, and internal audit to identify risks and implement process improvements. My work focuses on ensuring compliance with regulations, optimizing processes, and enhancing the experiences of members and providers. My expertise in Medicare, program management, and training aligns with my commitment to driving efficiency and supporting organizational goals. Previously, I contributed to strategic projects as a Senior Project Manager and Strategy Advancement Professional at Humana, where I developed operational plans, managed project deliverables, and introduced process enhancements. I am Lean Certified and passionate about leveraging structured methodologies to strengthen organizational processes and foster success. My bilingual proficiency in English and Spanish supports my ability to communicate effectively across diverse teams and stakeholders.
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