Silvana H.

About Silvana H.

I am a bilingual mental health professional with 20 years of experience spanning clinical…

Experience

1. Administrative Director

   Brain Balance

   Jul 2025 — Present · US

   I started my journey with Brain Balance of Winter Garden in the 1st week of July 2025. As Administrative Director, I serve in a multifaceted role that combines leadership, strategy, and community engagement. I support the operational excellence of our center and contribute to a strong, connected presence across Central FL. Above all, I look forward to contributing meaningfully to Brain Balance’s family-centered mission of helping children thrive.As a member of the leadership team, I collaborate with the Center Director, Program Director, and Family Support Coordinator to advance initiatives, drive enrollment, and expand our regional impact. I provide oversight in administrative functions, optimize systems, and participate in weekly Directors meetings to evaluate performance, refine strategies, and implement improvements for operational excellence within the center.Key Responsibilities:Oversee daily administrative operations, ensuring efficiency & accuracyGuide families through consultations, enrollment appointments, and personalized follow-upManage internal functions: budget tracking, financial processing, communications, and workflowsCultivate partnerships with schools, medical providers, churches, and local organizations to expand outreachDirect marketing initiatives, special events, and online presence across social media and digital platformsFacilitate center tours to enhance community awareness, engagement, and enrollmentFoster staff development and alignment to maintain a cohesive, motivated team culturePartner with colleges & universities for internship opportunitiesRepresent Brain Balance at professional and community networking events across Central FLEnsure compliance with company policies, legal requirements, and industry regulationsThis role allows me to integrate my team-building skills with operational expertise while advancing Brain Balance’s mission to empower children and families to reach their full potential.

Education

• University of Central Florida

  Bachelor's degree, Psychology

  2000 — 2004

• Palm Beach Atlantic University

  Master's degree, Counseling Psychology

  2005 — 2009