Silvana Boaheng

Assistant Director, Social Media @Mit Sloan Management Review

Worcester, MA, US
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WORK HISTORY

May 2022 — Present

Assistant Director, Social Media @Mit Sloan Management Review

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Cambridge, MA, US

Oversee all social channels ensuring excellence in execution of content • Own regular reporting recaps for key campaigns & evergreen content• Update & maintain social presence & strategic direction on the channel• Help drive the creation and execution of the Social Media Calendar for core channels• Have a constant pulse on new social media tools, best practices and how other organizations and companies are using them, so that the brand/company can be an early adopter of these technologies• Ideate and brief social content for all brand categories in partnership with cross-category & cross-team counterparts• Create dynamic Instagram Story content to support all key categories, launches, events & moments• Write social media copy for all categories, daily posts and upcoming launches• Engage daily with social customer care inquiries – escalating scenarios to appropriate parties for resolution• Lead regional partnership on social initiatives, including optimization of social and acceleration of new local channel launches, including regular reviews of content and channel performance• Social media reporting

EDUCATION

2006 — 2010

Holy Name Central Catholic High School

High School

2013 — 2016

Alcorn State University

Bachelor’s Degree, Mathematics

2019 — 2020

Hult International Business School

Master's degree, International Marketing

2018 — 2019

Hult International Business School

Master's degree, International Business

SKILLS

PowerpointMicrosoft ExcelMathematicsMicrosoft OfficeSalesCommunity OutreachData EntryTeamworkResearchC++Customer ServiceData AnalysisVisual MerchandisingNonprofitsWindowsEvent PlanningLeadershipTeachingRetail SalesRetailCustomer RelationsInsuranceMicrosoft Word

ABOUT SILVANA BOAHENG

Social Media Strategist | Storyteller | Social Media ExpertWho knew I could make a living off of being a digital junkie? I\'m Silvana, transforming brands through data-driven social media strategies that connect, engage, and convert.My dual Master\'s in International Business and Marketing gives me a unique 360° view of business challenges. I\'ve helped brands significantly increase engagement and boost conversion rates through emotionally resonant campaigns that turn followers into loyal customers.When not crafting content calendars or analyzing performance metrics, you\'ll find me exploring emerging platforms and testing new digital storytelling techniques.My mission: to create meaningful digital experiences for brands I\'m passionate about.

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Silvana Boaheng — Assistant Director, Social Media at Mit Sloan Management Review in Worcester, MA, US | Unifers