Silvana Ayoub

About Silvana Ayoub

Highly focused Director of Operations with a stellar customer service record and work ethic. Effective multitasker, able to handle a high volume of simultaneous projects with complete accuracy and professionalism. Adept at working well independently with little to no direction or as a professional clerical staff member.• Salesforce Trailhead Hiker• Microsoft Dynamics, M365, Azure, AWS, Salesforce CRM, ChatGPT, AI expert• Leadership to oversee marketing, sales, operations and recruiting campaigns • Cooperate with payroll system and team• Client relations• Superior administration abilities.• Strong clerical and office management skills.• Outstanding familiarity with business and management practices and principles.• Exceptional presentation and organization abilities.• High grasp of using tools such as Quickbooks.• Excellent proficiency with MS Office applications including Excel Word Access Outlook and PowerPoint• Sound written and oral communication skills.

Experience

1. Co-founder - Director of Operations

   Skillup.Ai

   Jun 2024 — Present · CA, US

   Responsible for managing the operations & business development of MicroTechForce, a Microsoft CSP partner. Wether it involves sales, marketing or development, I work to solve the problems of the comp t by leveraging technology & focusing on scalability. I am proud to be a founding member of MicroTechForce and strive to improve w & learn every day!

Education

• DeVry University

  Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

  2015 — 2017

• Columbia Southern University

  Master of Business Administration - MBA, Business, Management, Marketing, Recruitmenet, and Related Support Services

Skills

• Research
• Communication
• Microsoft Powerpoint
• Quickbooks
• Customer Service
• Microsoft Word
• Public Speaking
• Microsoft Office
• Sales
• Microsoft Excel
• Social Media