Simon Lilley
Global Head of Vip Technology Services @HSBC
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WORK HISTORY
Global Head of Vip Technology Services @HSBC
London, GB
Driving high‑performance end‑user technology services across executive teams, trading floors, managing directors and other high‑value business areas. I lead the delivery of reliable, secure and responsive technology environments that keep revenue‑critical functions operating at peak performance.I also oversee global technology services for major audio‑visual and hybrid events, ensuring flawless execution for executive town halls, group results presentations, AGMs and other flagship communications. My focus is on creating seamless, enterprise‑grade experiences that strengthen leadership visibility and enable effective engagement across the organisation.
SKILLS
ABOUT SIMON LILLEY
An experienced, customer focused IT leader, with a proven track record in leading technical teams across national and global locations to deliver excellent, customer focused, value led service. In addition, has a proven ability to deliver process transformation whilst improving or maintaining service to the customer.Specialties: Very strong vendor management skills, with extensive experience in managing equipment and service suppliers and tendering hardware and service supply contracts.Very customer focused, with experience of dealing with the majority of HSBC business units in the UK up to Senior Executive level.Managing internal offshore service providers, with service responsibility but not line management responsibility.Managing and coaching managers to get the best from them and their teams.
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