Silder Lopez

About Silder Lopez

OPERATIONS MANAGEMENT BUDGETING TEAM DEVELOPMENT ANALYTICAL REVENUE GENERATION Highly motivated, self-directed, and results-driven supervisor/manager with a track record of improved customer satisfaction, increased revenue, and improved employee productivity; Demonstrated ability to develop and implement training programs that improve staff performance, reduce costs, and enhance the overall guest experience; Strong knowledge of operational process improvement that increases outstanding customer service; Success in assistance with recruiting efforts collaborating with human resources and management; Skilled at developing new skills in employees, maximizing employee retention, managing the learning function and measuring the results of training programs; Demonstrates strong coaching skills, creativity, excellent community and presentation skills and computer literacy; Strong project management skills with attention to detail Diversity, Equity & Inclusion AdvocateBudget & Cost ReductionCollaborative Problem-SolvingTeam Development, Coaching & RetentionFocus on Goals & AccountabilityInfluential PresenterCustomer-Focused Quality Conflict Avoidance & Resolution ExpertStrong Organizational Skills

Experience

1. Business Owner

   Lopez Remodeling

   Jan 2007 — Present · Fredericksburg, VA, US

   Spearheads the transformation of residential spaces through expert remodeling exceeding client expectations• Establishes and manages a thriving residential remodeling business with a team of 3-5 dedicated craftsmen, ensuring seamless project execution• Cultivates and maintains strong client relationships by providing personalized consultations and consistently delivering on-time, on-budget project completions• Demonstrates exceptional project management skills by overseeing multiple concurrent remodeling projects, coordinating schedules, and optimizing resource allocation• Drives revenue growth by identifying and securing new business opportunities, expanding the company\'s client base, and generating repeat business through referrals• Leads a safety-focused work environment, enforcing strict adherence to OSHA guidelines and promoting a culture of well-being among team members• Maintained a flawless project completion record, consistently meeting or exceeding project deadlines and budgetary constraints• Leverages exceptional problem-solving abilities to address unforeseen challenges, ensuring the successful completion of every remodeling project while preserving client satisfaction and reputation

Education

• Northern Virginia Community College

  Criminal Justice, Administration of Justice and National Security

  2015

• University of Mary Washington

  Political Science, Political Science and Government

  2015 — 2019