Amit Sikdar
Program Head at Tech Mahindra BPS
- Role
- Program Head at Tech Mahindra
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Amit Sikdar
Specialties: Project Management, Business Process Design & Delivery, Quality Assurance…
Experience
Program Head
Apr 2019 — Present · Manchester, GB
Education
IHM Chandigarh
Hotel Management, F&B
1996 — 1999
Ramjas School
Senior Secondary School, Science
1986 — 1993
Skills
- Partner Relationship Management
- Sourcing
- Lead Generation
- Vendor Management
- Offshoring
- Quality Management
- Talent Acquisition
- Operations Management
- Process Excellence
- Employee Engagement
- Workforce Management
- Consulting
- Process Management
- Training
- Customer Satisfaction
- Call Center
- Performance Management
- Crm
- Business Transformation
- Performance Appraisal
- Pre-Sales
- Partner Management
- Talent Management
- Transition Management
- Customer Experience
- Change Management
- Process Improvement
- Strategy
- Telecommunications
- Soft Skills
- Business Process
- Business Process Re-Engineering
- Analytics
- Call Centers
- Business Development
- Operational Excellence
- Leadership
- Screening
- Business Process Improvement
- Service Management
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