Sikander Azam Khan
Sales & Operations! Business Relationship for Global Carrier Customers at Bharti Airtel Limited
- Role
- Access Sales & Customer Relationship Management at airtel
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Sikander Azam Khan
A goal-oriented professional committed to pursuing a long-term career in the field of operations with an organization providing the opportunity to contribute by utilizing and expanding upon experience and capabilities as an assistant manager multi faceted experience of over 14 + Years in operation, Sales Coordinator, account management, commercial negotiations/Support for Client Servicing and Relationship Management with internal & External Team
Experience
Access Sales & Customer Relationship Management
Aug 2019 — Present · Airtel Center Gurgaon, IN
Managing Internationalis as well as domestic carrier account like, TCL, TTSL, Vodafone, Sify, Telstra, AT & T and SingTel. • Taking care feasibility’s & commercials for B2B Business with support of network, product and finance team. • Understand the client requirements and provide solutions to win RFP’s • Weekly / monthly review and calls with existing clients to address their ongoing issues. • Weekly review with our internal project management team to ensure timely service delivery. • Regular follow-up with billing & collection team to ensure correct bills reached to the customer on time to time. • Regular (Weekly / Monthly) MIS of customer identified as carrier segment based on fresh activations • Preparing Monthly & Weekly reports for Senior Management meetings • Build and maintain relationships with customers, partners & provide pre- sales & Post-sales support.
Education
Jai Prakash Vishwavidyalaya (University),Chapra Bihar
BCA - Bachelor of Computer Application, Computer Science, A
2003 — 2006
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