Siham El Ouraoui

Service Excellence Coordinator @Ville de Gatineau

Ottawa, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2025 — Present

Service Excellence Coordinator @Ville de Gatineau

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CA

EDUCATION

2009 — 2009

CACIOPEE

Projects and Programs Management

2012

University of Paris I: Panthéon-Sorbonne

Master's degree, International Business Administration

2023 — 2023

Kaizen Soft Skills

Formation PMP

2012

Université Paris Dauphine - PSL

Master's degree, Management and Organisation

2015 — 2015

Bureau Veritas

Lead Quality Auditor IRCA, ISO 9001 Auditor Certification

N/A

Six Sigma Academy Amsterdam

Formation Lean Six Sigma Black Belt

N/A

University of Paris I: Panthéon-Sorbonne

Master of Business Administration - MBA, Management international

N/A

Project Management Institute

PMP Certification, Project management

2013 — 2013

Cabinet VENUS

Training of Trainers

N/A

École Mohammedia D'ingénieurs

Master’s degree in Electrical Engineering, Automatic industrial computing

ABOUT SIHAM EL OURAOUI

20 years of proven experience in quality management, continuous improvement, project…

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Siham El Ouraoui — Service Excellence Coordinator at Ville de Gatineau in Ottawa, ON, CA | Unifers