Sierra Eaton
Director of Customer Success at Orchard Robotics (Vineyard Robotics)
- Role
- Director of Customer Success at Orchard
- Location
- Santa Rosa, CA, US
- LinkedIn followers
- 500 followers
About Sierra Eaton
I’m the Director of Customer Success at Orchard Robotics (Vineyard Robotics), where I lead customer-facing teams and work cross-functionally with sales, product, and marketing to help growers turn field data into better decisions.I’m based in Sonoma County and bring 11+ years in the wine industry, with a background in sales and sales leadership—building teams, developing territories, and working directly with winemakers, growers, and operations teams. That experience shapes how I approach my role today, owning customer outcomes end-to-end, from adoption to long-term impact.I’m passionate about building strong teams, clear processes, and customer experiences that actually work in the real world.
Experience
Director of Customer Success
Feb 2026 — Present
Education
University of California, Santa Barbara
Business Economics (B.A.), Spanish (B.A.)
2008 — 2012
Skills
- Customer Service
- Wine
- Microsoft Office
- Sales
- Spanish
- Powerpoint
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