Joseph S.

About Joseph S.

I lead end-to-end Clinical Order Management within SAP, owning the oversight, execution, and optimization of clinical supply orders across a large portfolio of global studies. I partner strategically with Trial Supply Managers, Clinical Operations, and downstream supply chain teams to resolve high-risk order failures, expedite time-critical shipments, and mitigate patient-impacting disruptions. My role directly supports study continuity and patient access across multiple therapeutic programs.I served as a key contributor to the successful integration of Celgene materials into the BMS clinical supply network, aligning legacy processes, SAP configurations, and operational workflows to ensure uninterrupted order execution post-integration. I continue to support the Global Clinical Order Management organization through data-driven reporting, operational governance, and scalable automation.I architected and deployed multiple automation solutions using SAP scripting, Excel VBA, and SharePoint that eliminated manual, error-prone processes and significantly reduced operational fatigue. One flagship solution automated order intake and processing at scale—an initiative that proved critical during COVID-era remote operations and remains embedded in daily execution, delivering sustained efficiency gains and improved data integrity.With a strong systems mindset, I design solutions that integrate SAP transactional data into SharePoint dashboards, providing near real-time visibility into failed orders, exception trends, and ownership accountability. These tools trigger automated alerts and enable rapid root-cause analysis, materially improving response times, cross-functional alignment, and decision-making at both operational and leadership levels.Additional leadership initiatives include automating the ingestion and structuring of Clinical Management System communications into SharePoint, enabling proactive cross-referencing of site activations against SAP setup. This early-warning capability has prevented downstream order failures and reduced study startup risk before patient supply is impacted.I bring a continuous-improvement and transformation mindset to Clinical Supply, with a vision of delivering Amazon-like operational excellence—high-velocity execution, precision, and full transparency. As leaders of the “last mile” in clinical supply, my team and I function as the early signal for systemic risk and the final safeguard for patients, ensuring life-saving therapies reach the right place, at the right time, without compromise

Experience

1. Global Clinical Order Manager

   Bristol Myers Squibb

   Jul 2022 — Present · US

   Manage and oversee Clinical Orders for all BMS studies Globally. Monitor and alert other Clinical managers when orders fail, alert Trial Supply Managers when clinical sites fail to activate in SAP. o Using SAP scripting and Excel VBA, created a daily order report to notify COMs of open orders.o Created a Sharepoint report to capture Failed orders. Added automation using power automate to assist with open failed orders.o Created a Monitoring system that captures all the activated sites in CTMS and SAP. Decreased the issue of failed orders due to sites not setup in SAP.• Process Clinical Drug Supply orders to sites worldwide utilizing SAP ERP and Interactive Response Technology (IRT) systems.o Collaborate with Trial Supply Management, Clinical teams, Drug Depots, Outsource Vendors and Sites to coordinate drug shipments and resolve any shipment discrepancies.o Created an automation tool to facilitate automatic order processing saving hours of manual processing. Deployed the tool to other COM to use which helped push the On Time Shipping KPI to over 98%.• Manage the external Celgene in flight studies. o Setup and coordinate how the studies will be added into SAP.o Oversee the Celgene teams and lead a biweekly meeting to go over open orders.o Create and distribute a weekly open Celgene order report. o Transact material out of the BMS network via SAP. • Assist as the Clinical Logistics SME for ongoing projects.

Education

• DeVry Technical Institute

  Diploma, Electronics Technician Program

  1993 — 1994

• Thomas Edison State University

  BSAST, Electronics Engineering Technology

  1995 — 2000

• MITx Courses

  MITx Micromasters program certificate, Logistics, Materials, and Supply Chain Management

• UCNJ Union College of Union County, NJ

  Certification, Logistics, Materials, and Supply Chain Management

  2015 — 2016

• Stevens Institute of Technology

  Certification, Telecommunication Management

  2000 — 2001

Skills

• Wireless
• Cross-Functional Team Leadership
• Product Management
• Sap Products
• Customer Service
• Logistics
• Process Improvement
• Contract Management
• Supply Chain Management
• Data Analysis
• Labels
• Sap
• Troubleshooting
• Inventory Management
• Semiconductors
• Integration
• Label Design
• Telecommunications
• Management
• Sap R/3
• Software Documentation