Sienna Watson Scott
Chronicle Library
- Role
- Senior Valuation Manager at The RealReal
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Sienna Watson Scott
Throughout my career I have repeatedly identified and capitalized on market trends and provided impeccable customer service that has delivered strong and sustained contributions to revenue, margin and business growth in luxury retail organizations. I am a customer-centric leader who understands all aspects of retail—from managing people and inventories, to merchandising, buying, and sourcing specialty goods—through front- and back of house operations management.I’m a natural team builder who uses well-honed coaching skills to train and mentor top preforming teams which consistently meet or exceed sales targets within cultures of collaboration, transparency and engagement. I have a unique ability to forge long-lasting relationships with B2B vendors and high-profile clientele.Strengths and experience that set me apart include:SALES OPERATIONS MANAGEMENT: Managed multi-site luxury retail sites, establishing sales strategies and training that deliver year-over-year business growth.ECOMMERCE PLATFORMS: Optimized workflows, improved the user experience, and highlighted new merchandise to increase online business. CUSTOMER EXPERIENCE: Ensured the delivery of legendary service that fostered long-term, loyal relationships. Personally forged relationships with leading art institutions, including The Museum of Fine Art in New York, The Museum of Contemporary Art in Los Angeles and The Kyoto Costumer Museum in Japan, which culminated in sourcing and selling items of historical value for their collections.
Experience
Senior Valuation Manager
Feb 2023 — Present · Los Angeles, CA, US
Education
Fashion Institute of Design & Merchandising
Design and Visual Communications, General
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