Sienna Chavis
Customer Success Manager, SaaS
- Role
- Customer Success Manager, Publishers at Wunderkind
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Sienna Chavis
Experienced customer success manager skilled in client relations, marketing strategy, and project management within the SaaS industry. Loves the human mind, interested in how and what people think.
Experience
Customer Success Manager, Publishers
Jan 2022 — Present · New York, NY, US
Leads onsite audience development and consumer revenue strategies for Publisher clients.• Develops relationships with clients as strategy advisor by driving high-level performance and understanding their business KPIs.• Manages full post-sales client lifecycle, including onboarding, strategy ideation and execution, data analysis, optimization, and renewal. • Responsible for leading quarterly business reviews with senior-level stakeholders, making strategic recommendations to key client stakeholders based on client data, and consistently aligning the content narrative to prove value.• Liaises cross-functionally as client advocate with product, design, engineering, and business development teams to roadmap and execute client initiatives• Directly manages monthly campaign planning, reporting, and client touch points.
Education
St. John's University
Bachelor of Science - BS, Advertising
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.