Siekeem Croal
Entry-Level IT Support Specialist | Help Desk Technician | Troubleshooting, Hardware & Software Support | Customer-Focused
- Role
- Security Officer at Allied Universal
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Siekeem Croal
Results-driven IT Support professional with a strong foundation in troubleshooting, systems support, and customer service. Currently serving as a Security Officer with Allied Universal, where I consistently demonstrate reliability, sound judgment, and the ability to resolve issues in fast-paced environments while maintaining safety and smooth daily operations.I hold a Bachelor of Applied Science in Information Technology Project Management (Berkeley College, 2021) and bring hands-on experience with entry-level IT support, help desk operations, software installation, printer support, basic networking, ticketing systems, hardware troubleshooting, Windows OS, and remote support tools. My background combines technical skills with frontline problem-solving, documentation, and end-user support—key strengths for any Help Desk environment.I am actively seeking an Entry-Level IT Support, Help Desk Technician, or Technical Support Specialist role where I can contribute immediately, continue growing my technical skill set, and deliver dependable, high-quality support to users and teams.
Experience
Security Officer
Oct 2025 — Present · US
Utilizing my skills to keep the peace and make sure that everything runs smoothly throughout the day. Report any issues that may arise on my shift and attempt to prevent any from getting worse.
Education
Pathways College Preparatory School: A College Board School
High School Diploma
Berkeley College
Bachelor of Applied Science - BASc, Information Technology Project Management
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