Sidorela Husha
Benefits Analyst Ii @Soliant
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WORK HISTORY
Benefits Analyst Ii @Soliant
Supported benefits operations for over employees across diverse workforce populations. • Led the resolution of complex benefits escalations for HR team members, ensuring timely solutions. • Managed 400–500 employee HR cases monthly through an HR case management platform, enhancing service delivery. • Implemented RPA automation, improving process efficiency by 80%, streamlining operations significantly.
EDUCATION
Florida Institute of Technology
Master of Science - MS, Information Technology
Florida State College at Jacksonville
Associate of Arts (AA), Business Administration and Management, General
University of North Florida
Bachelor of Business Administration (BBA), Management / Transportation & Logistics
SKILLS
ABOUT SIDORELA HUSHA
As a Benefits Analyst II at Soliant, I support benefits operations for over employees, overseeing complex benefits escalations and managing 400–500 employee HR cases monthly through a case management platform. My role focuses on enhancing service delivery and ensuring efficient resolution for HR teams and employees, leveraging expertise in HRIS and vendor management. With over 7 years of experience in human resources and benefits administration, I have a proven track record of implementing impactful process improvements, such as RPA automation to achieve an 80% efficiency boost. My expertise lies in HR operations, data analysis, and process automation, ensuring seamless and compliant benefits administration for diverse workforce populations.
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