Sidhanth Barik

Leading International Customer Success | Driving Enterprise Outcomes | IAM, Security & Platform Adoption

Role
Lead - Customer Success at JumpCloud
Location
Chennai, TN, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Sidhanth Barik

A decade of experience in IT with Consulting & Leadership being my forte! My years of experience has been across various verticals such as product management, sales and marketing and customer relations. During my tenure, I\'ve built and mentored Pre-Sales & Customer Support teams across the US, UK, and Canada where my team exponentially scaled customers and thereby, revenue Year-on-Year & customer retention.I provide consultative advice to stakeholders and manage strategic accounts. I head the Customer Success and Pre-Sales team at ManageEngine, and also liaise with recruitment teams to induct and mentor new employees for product and process training.

Experience

  1. Lead - Customer Success

    JumpCloud

    Oct 2025 — Present · IN

    Leading the International Customer Success Team at JumpCloud, managing high-touch strategic and enterprise customers across regionsDriving customer outcomes, adoption, and renewals by partnering closely with Sales, Product, and EngineeringCoaching and mentoring CSMs to improve execution, stakeholder management, and customer value realization

Education

  • Higher Secondary School at Kola Perumal Chetty Vaishnav Senior Secondary School

    C.B.S.E

  • Senior Secondary School at Maharishi Vidya Mandir

    C.B.S.E

  • Anna University Chennai

    Bachelor of Engineering, Electronics and Communication

Skills

  • Pre-Sales
  • Team Management
  • Networking
  • C
  • IT Service Management
  • Sql
  • Linux
  • Requirements Analysis
  • Cloud Computing
  • Network Design
  • Java
  • C++
  • Vendor Management

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Sidhanth Barik — Lead - Customer Success at JumpCloud in Chennai, TN, IN | Unifers