Sidhanth Barik
Leading International Customer Success | Driving Enterprise Outcomes | IAM, Security & Platform Adoption
- Role
- Lead - Customer Success at JumpCloud
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Sidhanth Barik
A decade of experience in IT with Consulting & Leadership being my forte! My years of experience has been across various verticals such as product management, sales and marketing and customer relations. During my tenure, I\'ve built and mentored Pre-Sales & Customer Support teams across the US, UK, and Canada where my team exponentially scaled customers and thereby, revenue Year-on-Year & customer retention.I provide consultative advice to stakeholders and manage strategic accounts. I head the Customer Success and Pre-Sales team at ManageEngine, and also liaise with recruitment teams to induct and mentor new employees for product and process training.
Experience
Lead - Customer Success
Oct 2025 — Present · IN
Leading the International Customer Success Team at JumpCloud, managing high-touch strategic and enterprise customers across regionsDriving customer outcomes, adoption, and renewals by partnering closely with Sales, Product, and EngineeringCoaching and mentoring CSMs to improve execution, stakeholder management, and customer value realization
Education
Higher Secondary School at Kola Perumal Chetty Vaishnav Senior Secondary School
C.B.S.E
Senior Secondary School at Maharishi Vidya Mandir
C.B.S.E
Anna University Chennai
Bachelor of Engineering, Electronics and Communication
Skills
- Pre-Sales
- Team Management
- Networking
- C
- IT Service Management
- Sql
- Linux
- Requirements Analysis
- Cloud Computing
- Network Design
- Java
- C++
- Vendor Management
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