Siddhartth Basak
Cluster Manager Operations East Zone @Birla Fertility & IVF
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WORK HISTORY
Cluster Manager Operations East Zone @Birla Fertility & IVF
Driving multi-center healthcare operations with a balance of strategy, empathy, and results. At Birla Fertility & IVF, I lead operations across 7 states & 10+ cities in the East Zone—delivering consistent quality, compliance, and patient-centric growth.Awarded Best Performance – East Zone (Pan India), I specialize in:Scaling operations with measurable KPIs and process excellenceEnhancing patient experience through counselling, cradle of care, testimonials & digital reviewsDriving revenue growth across IVF, IUI, pharmacy & investigationsBuilding and mentoring high-performance, patient-focused teamsMy mission is to combine operational excellence with compassionate care—ensuring every patient journey is supported with trust, quality, and positive outcomes.
EDUCATION
St. Xavier's College Kolkata
Bachelor of Business Administration (B.B.A.)
South Point High School
Higher Secondary
St. Xavier's College (Autonomous), Kolkata
Bachelor of Business Administration - BBA
Pailan College Of Management and Technology
Master of Business Administration - MBA
West Bengal University of Technology, Kolkata
Master of Business Administration (M.B.A.)
Pailan College Of Management and Technology
Master of Business Administration - MBA
ABOUT SIDDHARTTH BASAK
Operations Leader | 12+ Years in Healthcare Management Experienced in driving…
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