Siddhi Saraf
Operations Team Lead at HagnosTech | Operations Management | 4+ Years in BPO & Process Excellence
- Role
- Team Lead at HagnosTech
- Location
- Indore, MP, IN
- LinkedIn followers
- 500 followers
About Siddhi Saraf
Results-driven professional with 4 years of experience in operations, productivity management, within the industry. Recently stepped into the role of Team Lead at HagnosTech, where I lead high-performing teams to achieve production targets while maintaining exceptional quality standards.Throughout my career, I have developed strong expertise in:• Team handling & performance management• Productivity & shrinkage control• Quality compliance (95%+ benchmarks)• SLA & target achievement• Data tracking, reporting & dashboard management• Coaching, mentoring & team developmentAs a leader, I believe in clarity, accountability, and continuous improvement. I focus on driving performance through structured planning, daily tracking mechanisms, and consistent feedback sessions. My goal is not only to meet numbers but to build a motivated and high-performing team culture.I am passionate about operational excellence and always open to learning, collaboration, and growth opportunities.
Experience
Team Lead
Feb 2026 — Present · Bengaluru, IN
Managing end-to-end team operations and daily production planning• Driving team to achieve production targets with 95%+ quality benchmarks• Monitoring attendance, shrinkage, and productivity metrics• Conducting daily huddles, performance reviews, and coaching sessions• Preparing dashboards and reports for OM review• Implementing process improvements to enhance efficiency
Education
Rani Durgavati Vishwavidyalaya, Jabalpur
Bachelor of science , Science
GLOBAL NATURE CARE GROUP SANGATHAN INSTITUTION, Jabalpur
Master of Business Administration - MBA, Human Resource and Marketing
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