Siddhi Jagtap
Senior System Engineer @Infosys
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WORK HISTORY
Senior System Engineer @Infosys
Pune, IN
Engineered AWS infrastructure solutions to ensure 100% availability and scalability, leveraging services like ECS, Lambda, SQS, and CloudWatch.• Managing and supporting infrastructure hosted on cloud (AWS) and On-Premises (IBM Datapower).• Monitored system performance with tools like Dynatrace and Prisma, performing root cause analysis and implementing fixes for improved system stability.• Conducted fault isolation and performed root cause analysis to identify and resolve technical issues, ensuring system stability and operational efficiency.• Automated deployment processes and CI/CD pipelines using Jenkins and GitLab, streamlining software delivery.• Understanding of Virtual Private Cloud, Security Groups, EC2, S3, IAM rules and policies, Key Management and other services provided by Clouds.• Developed CloudWatch dashboards leveraging advanced queries, reducing manual effort by 40% and enhancing operational efficiency.• Supported IBM Data Power and API Connect environments, conducting regular health checks, performance tuning, and resolving technical issues.• Implemented API security policies and gateways with IBM API Connect with less than 5% downtime.• Tested REST and SOAP APIs using Postman and SOAP UI for functionality and reliability.• Created and maintained documentation, including SOPs, HDDs, LLDs, and troubleshooting guides.• Developed and updated Java-based applications to meet evolving business requirements.
EDUCATION
Savitribai Phule Pune University
Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering
ABOUT SIDDHI JAGTAP
Experienced IT professional with over 3.5+ years of expertise in AWS, middleware technologies, IBM Data Power, API Connect, and Java. Demonstrated success in managing support projects, resolving complex technical issues, and enhancing system performance. Strong proficiency in deployment and integration of enterprise applications, coupled with exceptional analytical and communication skills to deliver high-quality solutions in dynamic environments.
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