Siddhesh Rane
Presales I Automation I AI I CXaaS I UCaaS I CPaaS I EXaaS I SaaS I NLP I Analytics I Security
- Role
- Lead Solution Consultant - Customer360 at Salesforce
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Siddhesh Rane
As a Customer Experience Technology Specialist, I\'m passionate about unlocking the benefits of Technology to Transform Business. I serve as a Trusted Advisor to Customers, Partners, and C-suite Executives to choose accurate/precise solutions around their Digital transformation, Productivity Management and Customer/Employee Experience Journey. I\'m Skilled in delivering compelling Demos/Presentations to CXOs and decision-makers, addressing their unique business challenges. My innovative approach enables scalable, secure solutions, boosting operational efficiency and accelerating revenue for customers across SAARC, EMEA and APAC region.
Experience
Lead Solution Consultant - Customer360
May 2022 — Present · Mumbai, IN
Trusted Advisor : Acted as a trusted advisor to enterprise clients, aligning Salesforce’s Customer360 solutions with their broader business transformation and CX/EX strategies.Executive-Level Storytelling & Demos: Delivered tailored, high-impact product demos and value-based presentations to C-suite decision-makers, showcasing how data, automation, and AI can solve real-world customer experience challenges.Cross-Functional Enablement: Led webinars and enablement sessions for internal teams, partners and customers driving deep understanding of Customer360 solution capabilities and competitive differentiationEvent-Driven Lead Generation: Supported business development through active participation in industry events, customer forums, and discussion panels. Sales Asset Creation: Developed impactful demo environments, sales decks, video walkthroughs, and value-based content that empowered sales teams and enhanced customer conversations.
Education
University of Mumbai
Bachelor’s Degree, Computer/Information Technology Administration and Management
MIT Sloan School of Management
Generative AI for Business, Artificial Intelligence
Skills
- Ip Telephony Design
- Voip
- Data Center
- Contact Centers
- Unified Communications
- Telephony
- Telecommunications
- Pre-Sales
- Solution Selling
- Data Network Design
- Video Conferencing
- Managed Services
- Integration
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