Siddhesh Magdum
System Engineer @Tata Consultancy Services
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WORK HISTORY
System Engineer @Tata Consultancy Services
Pune, IN
EDUCATION
Shivaji University
Bachelor of Engineering - BE mechanical , production
ABOUT SIDDHESH MAGDUM
With 3.8 years of specialized experience in Salesforce Administration and ServiceMax, I leverage my technical skills and deep platform knowledge to empower field technicians and business users every day. I hold 4 Salesforce certifications, and have a proven track record supporting technician workflows, resolving on-ground issues, and streamlining data loads to ensure operational efficiency.My experience spans configuring profiles and permission sets, granting seamless access, and working extensively on ServiceBoard for intuitive process management. I have created and migrated email templates, developed custom Apex solutions, implemented triggers, and optimized queries for automation and data accuracy. Beyond day-to-day administration, I collaborate closely with teams to troubleshoot, deliver timely solutions, and enhance service operations within both Salesforce and ServiceMax.I am passionate about leveraging Salesforce and ServiceMax to drive efficiency, improve user experiences, and deliver business value. If you are seeking a dedicated Salesforce professional with hands-on ServiceMax expertise and a commitment to continuous improvement, let’s connect.
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