Siddharth Vijai
GM - Client Engagement & Operations (Channel Management) | Client Success & Growth | Blockchain | Ex-Wipro | Ex-HCL
- Role
- General Manager at Ags Transact Technologies Ltd
- Location
- Hyderabad, IN
- LinkedIn followers
- 500 followers
About Siddharth Vijai
Certified Blockchain Expert with 19+ years of experience in Banking Channel operations, Customer Success, Banking Alternate Channels, Education, Media, Publishing, Entertainment & Telecom Industry. Worked with AGS, Wipro, HCL, Hurix, etc. Handled ATM operation and P&L, Customer Success, Sales, Pre-Sales, Bid Management, Vendor Management, Program Management, Education Solution, Content Monetization, Mobile App, Managed Services. Lead many challenging roles like leading the P&L and deployment of ATM in south, conceptualizing and launching weekly newspaper in International market, conceptualizing and launching Mobile Applications for Educational sector, being an integral member of the Team in setting up Media and Publishing division for an IT/ITES company. Email: s••••••••@gmail.com Mobile: 82••••••92
Experience
General Manager
Apr 2019 — Present · Hyderabad, IN
Profit Center Head for ATM division of the company for Southern India.• Lead the Client Engagement team and develop strategy for Client Success.• Develop and execute Strategy for Profitability of outsourcing business.• Handling day to day operation and ensuring all the client issues are addressed on top most priority, leading to customers delight.• Consultative and innovative Sales of new solutions, technology and machines in the industry• Lead the POC activity for new projects in coordination with Bank’s, OEM’s & other business partners.• Lead the sourcing and projects for ATM & Recycler deployment.• Managing and ensuring all the vendors deliver quality work and track, measure, report & evaluate vendor performance matrix.• Manage & control cost to minimal for the vertical.• Target the uptime matrix and ensure 96% uptime of machines across Customer Portfolios.• Provide adequate training and skills development for the various teams to achieve their KPI’s.
Education
School of Communication and Management Studies
PGDBM, Advertising and Marketing
1999 — 2001
University of Allahabad
Bachelor of Commerce (B.Com.)
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