Sidharth Sikka
Head of Customer Success @ Rubrik | Customer Success | Retention Strategy | Ex Adobe, Autodesk, Arcserve
- Role
- Head of Customer Success at Rubrik
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Sidharth Sikka
A seasoned leader in customer success and renewal sales, currently serving as Head of Customer Success at Rubrik. With over 15 years of experience in managing multi-million-dollar recurring revenue businesses across APAC, AMER, and EMEA, I focus on delivering exceptional customer retention and revenue growth in SaaS-driven environments. Dedicated to fostering high-performing teams that prioritize customer-centricity, collaboration, and innovation, I bring expertise in renewals sales management, customer success management, and global scaled retention operations. Committed to driving results through process improvements and strategic leadership, I aim to empower teams to excel in dynamic market environments.
Experience
Head of Customer Success
Nov 2023 — Present
Education
Indian Institute of Foreign Trade
MBA, International Business
2009 — 2012
Modern School
Science
1983 — 1996
Manipal Institute of Technology
Bachelor's degree, Computer Engineering
Manipal Institute of Technology
Bachelor of Engineering, Computer Science
1997 — 2002
Skills
- Go-to-Market Strategy
- Pre-Sales
- Channel Partners
- Sales
- Alliances
- Saas
- Channel
- Recurring Revenues
- Strategic Alliances
- Renewals
- Channel Programs
- Team Management
- Sales Support
- Software as a Service (Saas)
- Business Development
- Cloud Computing
- Crm
- Sales Enablement
- Lead Generation
- Business Management
- Vars
- Strategic Partnerships
- Resellers
- Business Alliances
- Global Alliances
- Customer Relationship Management (Crm)
- Sales Operations
- Customer Retention
- Demand Generation
- Enterprise Software
- Cross-Functional Team Leadership
- Business Analysis
- Solution Selling
- Partner Management
- Management
- Channel Management
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