Siddharth Sharma
Training Leader @ Amazon ll CX and L&D Strategist ll Ex AMEX, Paytm
- Role
- Senior Manager- Training and Learning Experience Design at Amazon
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Siddharth Sharma
Dynamic and results-oriented Training Leader with 13+ years of global experience across…
Experience
Senior Manager- Training and Learning Experience Design
Dec 2023 — Present · Bengaluru, IN
Spear heading the team of Training Managers and Learning Experience Designers responsible for managing the AI and LLM verticals for Amazon-Evaluated the effectiveness of training programs using various assessment tools, providing valuable feedback for continuous improvement initiatives- Increased overall productivity by conducting regular skills gap analyses and addressing identified needs with targeted training interventions-Improved employee retention rates by creating engaging and interactive learning materials- Enhanced employee performance by designing and implementing comprehensive training programs- Reduced onboarding time for new hires through the development of effective orientation modules- Created engaging eLearning courses utilizing multimedia tools, enhancing accessibility to training resources for remote employees- Responsible for strategic planning and optimization by reducing the cost on ILT sessions and trainer occupancy- overall efforts of training by introducing AI related models and ideas to train learners- Improvement of learning curve of end learners by continuous improvement techniques- Leading development of employee assessments to measure training value- Monitored and evaluated training performance to determine quality and cohesiveness- Provided consultative support on best practices in adult education for internal teams andexternal clients alike, fostering a culture of continuous growth and development within theorganization- Aligned learning objectives with organizational goals, creating measurable performance improvements for learners across various domains- Supported the professional development of instructional design colleagues by sharing knowledge and expertise in cutting-edge methodologies and tools- Evaluated learning program effectiveness using robust data analytics, driving continuous improvement efforts in curriculum design- Cross functional collaboration to improve employee retention
Education
Faculty of Management Studies, Gurukul Kangari University
Bachelor of Technology - BTech
Skills
- Team Management
- Leadership
- Customer Relationship Management (Crm)
- Engineering
- Crm
- Microsoft Office
- Call Centers
- Business Development
- Talent Acquisition
- Microsoft Word
- Outsourcing
- Management
- Training
- Electrical Engineering
- Negotiation
- Powerpoint
- Microsoft Excel
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