Siddharth Damle

About Siddharth Damle

Experienced Client Services Consultant with a proven track record in cultivating and…

Experience

1. Client Services - Msp Delivery Coordinator

   Pinnacle Group, Inc.

   Apr 2025 — Present · Mumbai, IN

   Audit & Compliance.Conduct regular audits within the Vendor Management System (VMS) to ensure alignment with client requirements and internal compliance standards. Requirement Management. Oversee the end-to-end management of client requisitions—gathering, documenting, and validating to streamline staffing workflows. Quality Assurance.Implement QA protocols and perform audits to identify and resolve discrepancies in both verbal and written communication during the staffing process. Staff Augmentation.Coordinate full-cycle contingent workforce processes, including onboarding, extensions, and terminations, tailored to client needs. High-Volume Support.Serve as a support point for junior specialists during workload spikes, ensuring task completion and process adherence. Work Order Management.Manage and update work orders in the VMS, including changes, extensions, and terminations, with a focus on accuracy and compliance. MSP Program Oversight.Monitor the overall health of the MSP program—including resource utilization, process efficiency, and performance metrics. Stakeholder Communication.Maintain strong communication with clients, internal teams, and external partners to ensure goal alignment and issue resolution. SOW Transition.Support the transition from contingent staffing to SOW engagements, collaborating closely with stakeholders for seamless integration. Strategic Program Growth.Identify improvement opportunities and contribute to the growth and scalability of the MSP program through strategic input.

Education

• Navrachana University

  Master of Business Administration - MBA

  2019 — 2021

• The Maharaja Sayajirao University of Baroda

  Bachelor of Commerce - BCom

  2016 — 2019