Siddhartha Shankar
Dynamic Distribution & Business Development Leader | Driving Growth Through Strategic Proprietary & Digital Channels | Expert in Renewal, Cross-Sell, Upsell & Win-Back Strategies
- Role
- Head Renewals & Customer Life Cycle Management at Bajaj General Insurance
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Siddhartha Shankar
Seasoned Distribution Specialist with 26 years of experience driving transformative growth in Life, Health, and General Insurance. Expert in establishing robust distribution networks, revitalizing underperforming sales teams, and overseeing extensive sales operations to achieve sustainable growth and profitability. Proficient across diverse channels including Digital Alliances, Proprietary Agency, Business Development, Bancassurance, and Direct Sales, consistently delivering exceptional results.Led high-impact sales transformation initiatives in collaboration with McKinsey, implementing strategic changes that optimized sales processes, enhanced operational efficiency, and drove significant revenue growth. Skilled in leveraging advanced tools such as data lakes, analytics, and SQL to craft data-driven strategies and manage campaigns, ensuring targeted customer engagement and measurable outcomes.Dedicated to maximizing customer value through a focus on renewals, winbacks, cross-sells, and up-sells, fostering long-term loyalty and business expansion. Consistently achieved top 2 box performance ratings across organizations, reflecting a commitment to excellence and measurable impact.
Experience
Head Renewals & Customer Life Cycle Management
Apr 2025 — Present
Education
Indian Institute of Management, Calcutta
Strategic management, strategy and execution
2018 — 2019
Delhi University
Bachelor of Commerce (B.Com.), Business/Commerce, General
1994 — 1997
Skills
- Sales
- Team Building
- Management
- Business Development
- Training
- New Business Development
- Insurance
- Risk Management
- Business Strategy
- Strategy
- Sales Management
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