Siddhartha Singh
Software Engineer at HCLTech
- Role
- Citrix Engineer at HCLTech
- Location
- Kanpur Nagar, UP, IN
- LinkedIn followers
- 500 followers
Experience
Citrix Engineer
Aug 2024 — Present
Provided support to customers in the US region, resolving a wide range of Citrix-related issues with precision and efficiency-Experience on various citrix technologies such as PVS, MCS, App Layering-Troubleshoot environments that are hosted on Citrix Cloud, VMWare, Citrix XenServer, Azure, and AWS-Documented troubleshooting in Salesforce, enhancing documentation and knowledge sharing-Achieved numerous leaderboard awards based on performance and customer satisfaction-Utilized an array of troubleshooting tools, including CDF, Procmon, SAML Tracer, and HAR Logs, to capture customer issues effectively.
Education
PSIT Kanpur (Pranveer Singh Institute of Technology)
Bachelor of Technology - BTech
2020 — 2024
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