Siddhartha Rajiv
Customer Success Specialist
- Role
- Customer Success Specialist at SoundHound AI
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Siddhartha Rajiv
Dynamic and results-driven Customer Success Manager with over 13 years of experience in…
Experience
Customer Success Specialist
Nov 2024 — Present · Bengaluru, IN
As a Customer Success Specialist, I ensure smooth onboarding, foster strong client relationships, and proactively address customer needs to maximize satisfaction and retention. I collaborate with internal teams to resolve issues, identify growth opportunities through upselling and cross-selling, and advocate for customers by providing valuable feedback. By analyzing customer data and maintaining detailed CRM records, I drive renewals, support account expansion, and contribute to long-term client loyalty.
Education
HAL Public School
VIII - X ( Schooling )
2001 — 2004
SCMS Cochin
Post Graduate Diploma in Management
2009 — 2011
CMR Institute for Management Studies
Bachelor of Commerce (B.Com.)
2006 — 2009
Christ Junior College
Pre University College
2004 — 2006
Skills
- Advertising
- Creative Solutions
- Customer Insight
- Direct Marketing
- Brand Development
- Digital Strategy
- Team Management
- Public Speaking
- Account Management
- Marketing Communications
- Brand Management
- Marketing Strategy
- Creative Strategy
- Online Advertising
- Media Planning
- Marketing
- Creativity
- Public Relations
- Market Research
- Marketing Research
- Brand Developement
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