Siddhartha Basu

Market Research Enthusiast

Role
Senior Customer Service Representative at Insurity
Location
Kolkata, WB, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Siddhartha Basu

Experienced Researcher with a demonstrated history of working throughout in Market research and Management consulting industry. Skilled in :Non IT Engineering (Providing technical solutions related to an Application || Handling Escalations in no time || Supporting Clients over calls, chats and emails with quick resolutions)Full service (PR execution || QA execution || Vendor Management || Client management || DP execution)Sample only (Project bidding || Monitoring field work/progress/updates || Realtime sampling || Vendor Management || Client management)TranscriptionSecondary/Desk research and Executing field works efficiently.Also well versed with working on different Sampling/Vendor tools (Lucid/Fulcrum || Samplify || Cint) and Programming tools (Decipher || Confirmit). Comprised of other skills like Team Motivation, Group Work with proven ability.Also have basic knowledge in Capital IQ, Hoovers.Strong research professional with a Post graduate diploma in management focused in Marketing, and Operations (as secondary) from ITS Institute Of Management.

Experience

  1. Senior Customer Service Representative

    Insurity

    May 2025 — Present · IN

Education

  • University of Calcutta

    Bachelor's degree, English Language and Literature, General

    2010 — 2013

  • ITS Institute Of Management

    Post graduate diploma in management, Marketing

    2013 — 2015

  • CISCE board

    Higher secondary, Bio-science

    2007 — 2009

Skills

  • Customer Service
  • Client Services
  • Management
  • Flexible Schedule
  • Interviews
  • Competitive Analysis
  • Data Cle
  • Microsoft Office
  • Market Research
  • Equity Capital Markets
  • Marketing Research
  • Conjoint Analysis
  • Business Development
  • Team Motivation
  • Group Work
  • Direct Sales
  • Marketing Communications
  • Marketing
  • Research
  • Reverse Transcription Polymerase Chain Reaction (Rt-Pcr)
  • Social Networking
  • Powerpoint
  • Microsoft Excel
  • Team Management
  • Client Relations
  • Vend
  • Marketing Strategy
  • New Client Acquisitions
  • Microsoft Word
  • Strategic Planning

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Siddhartha Basu — Senior Customer Service Representative at Insurity in Kolkata, WB, IN | Unifers