Siddhartha Basu
Market Research Enthusiast
- Role
- Senior Customer Service Representative at Insurity
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Siddhartha Basu
Experienced Researcher with a demonstrated history of working throughout in Market research and Management consulting industry. Skilled in :Non IT Engineering (Providing technical solutions related to an Application || Handling Escalations in no time || Supporting Clients over calls, chats and emails with quick resolutions)Full service (PR execution || QA execution || Vendor Management || Client management || DP execution)Sample only (Project bidding || Monitoring field work/progress/updates || Realtime sampling || Vendor Management || Client management)TranscriptionSecondary/Desk research and Executing field works efficiently.Also well versed with working on different Sampling/Vendor tools (Lucid/Fulcrum || Samplify || Cint) and Programming tools (Decipher || Confirmit). Comprised of other skills like Team Motivation, Group Work with proven ability.Also have basic knowledge in Capital IQ, Hoovers.Strong research professional with a Post graduate diploma in management focused in Marketing, and Operations (as secondary) from ITS Institute Of Management.
Experience
Senior Customer Service Representative
May 2025 — Present · IN
Education
University of Calcutta
Bachelor's degree, English Language and Literature, General
2010 — 2013
ITS Institute Of Management
Post graduate diploma in management, Marketing
2013 — 2015
CISCE board
Higher secondary, Bio-science
2007 — 2009
Skills
- Customer Service
- Client Services
- Management
- Flexible Schedule
- Interviews
- Competitive Analysis
- Data Cle
- Microsoft Office
- Market Research
- Equity Capital Markets
- Marketing Research
- Conjoint Analysis
- Business Development
- Team Motivation
- Group Work
- Direct Sales
- Marketing Communications
- Marketing
- Research
- Reverse Transcription Polymerase Chain Reaction (Rt-Pcr)
- Social Networking
- Powerpoint
- Microsoft Excel
- Team Management
- Client Relations
- Vend
- Marketing Strategy
- New Client Acquisitions
- Microsoft Word
- Strategic Planning
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