Siddharth Malla
Success Account Manager || Senior Support Incident Escalation Manager | Certified Scrum Master | ITIL foundation
- Role
- Success Account Manager at Commvault
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Siddharth Malla
With an educational foundation in Electrical, Electronics, and Communications Engineering, my role at Cloud Software Group leverages deep expertise in Customer Relationship Management (CRM). I manage top priority accounts, ensuring exceptional customer service and satisfaction through effective incident resolution and internal coordination.The position calls for high visibility and the ability to work across various teams, where I thrive in orchestrating the restoration of services for critical technical issues while maintaining adherence to SLAs. My certifications, including Citrix Certified Sales Professional and ITIL Foundation v4, complement my commitment to continuous improvement and operational excellence.
Experience
Success Account Manager
Mar 2026 — Present
Education
Shivalik College of Engineering, Dehradun
BTech - Bachelor of Technology, Electrical, Electronics and Communications Engineering
2010 — 2014
Lincolns high school
science, Physics
2005 — 2010
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