Siddharath Sehdev
Seasoned Operations Manager I 15 years of Driving Success in Hotels, Business Development, Banking, Luxury Concierge administration and Startups
- Role
- Head of Operations and Partnership at The Celestial Lifestyle
- Location
- New Delhi, IN
- LinkedIn followers
- 500 followers
About Siddharath Sehdev
As a results-oriented professional, I have garnered commendation from both co-workers and management for my dedication and achievements. With a career spanning 15 years, I have cultivated a comprehensive skill set directly aligned with Business Development. My expertise encompasses sales growth, operation management, client servicing, hospitality management, and a relentless commitment to customer satisfaction. I invite you to explore a detailed account of my accomplishments on my LinkedIn profile.
Experience
Head of Operations and Partnership
Nov 2023 — Present · Ahmedabad, IN
As the Head of Operations and Partnerships for Celestial Lifestyle, I would play a pivotal role in overseeing the day-to-day operations, managing partnerships, and ensuring the seamless delivery of high-end concierge services. My responsibilities would involve a combination of strategic planning, relationship management, and operational excellence.Key Responsibilities:Strategic Planning:Develop and implement operational strategies to enhance the overall efficiency and effectiveness of the luxury concierge services.Operational Oversight:Supervise and optimize the daily operations of the concierge services, ensuring a high standard of service delivery.Implement and refine standard operating procedures (SOPs) to maintain consistency in service quality.Partnership Management:Cultivate and manage relationships with luxury brands, hotels, restaurants, travel agencies, and other relevant partners.Negotiate and establish partnership agreements to enhance the portfolio of services offered by the concierge company.Collaborate with partners to create exclusive offers and experiences for clients.Team Leadership:Lead and inspire a team of operations and partnership professionals.Provide guidance, mentorship, and support to ensure a high level of employee engagement and performance.Quality Assurance:Implement quality control measures to guarantee the delivery of exceptional and personalized services.Conduct regular assessments and audits to maintain the highest standards of service excellence.Financial Management:Collaborate with the finance department to develop and manage budgets for operations and partnerships.Monitor financial performance against budgetary goals, identifying cost-saving opportunities and revenue-generating initiatives.Market Research and Trends:Stay abreast of industry trends, market demands, and competitor activities.Use market insights to propose innovative services and maintain a competitive edge.
Education
Symbiosis Institute of Management Studies
Postgraduate Degree, Business Administration and Management, Marketing
Chandigarh Institute of Hotel Management & Catering Technology
Bachelor of Science (B.Sc.), Hotel/Motel Administration/Management
2007 — 2010
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