Siddhant Saxena
Senior Product Manager @Chicago Education Advocacy Cooperative
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WORK HISTORY
Senior Product Manager @Chicago Education Advocacy Cooperative
Boston, MA, US
Leading the design and deployment of a Generative AI health chatbot tailored for underserved Spanish-speaking Latin American communities, enabling real-time symptom triage, first-aid guidance, and escalation to 911 or licensed clinicians, targeting 100K+ users annually.• Defined the product roadmap and led discovery and research with a focus on ethical AI, health equity, and multilingual NLP, achieving a 40% increase in user trust and intent detection accuracy during early-stage prototyping.• Designed Human-in-the-Loop (HITL) safety frameworks to mitigate hallucination risk and enhance reliability in AI-assisted clinical decision support, ensuring compliance with HIPAA and responsible AI practices.• Collaborated with ML engineers, healthcare professionals, UX researchers, and legal advisors to co-create a culturally adaptive UX aligned with public health standards and digital literacy needs.• Contributed to $500K+ funding acquisition by co-authoring grant proposals and supporting outreach to health partners, enabling a pilot launch roadmap by Q1 2026.• Integrated insights from peer-reviewed AI research in clinical informatics, stakeholder analysis, and NLP model ethics to inform iterative design, model guardrails, and deployment strategy.
EDUCATION
DALIMSS
Intermidiate, commerce
Boston University
Master of Science - MS, Computer Information Systems
Mahatma Gandhi Kashi Vidyapith (MGKVP), Varanasi
Bachelor's of Computer Applications (BCA), Computer Science
ABOUT SIDDHANT SAXENA
I am a Senior Product Manager and AI strategist with over 8 years of experience leading the design, development, and launch of AI-powered, SaaS, and cloud-native platforms across healthcare, fintech, edtech, and nonprofit ecosystems. My expertise lies in bridging product strategy, user-centered design, and technical innovation to create solutions that deliver measurable impact at scale.At Boston University, I spearheaded the launch of a Generative AI-powered upskilling assistant serving learners globally. This platform provided real-time content recommendations, adaptive learning paths, and personalized upskilling, increasing engagement by 40% and institutional efficiency by 25%. Alongside product delivery, I co-authored peer-reviewed research on ChatGPT behavior modeling, ethical AI adoption, and Human-in-the-Loop (HITL) frameworks, published in Springer and EAI Endorsed Transactions. This work explored safe and scalable deployment of Large Language Models (LLMs) in Clinical Decision Support Systems (CDSS) and educational environments.In my current role as AI Senior Product Manager at ChiEAC, I lead end-to-end product delivery for a Spanish-language Generative AI health chatbot tailored to underserved Latin American communities. This platform enables culturally adapted medical triage, symptom analysis, and emergency response workflows in real-time. I architected its NLP pipelines, designed multilingual conversational flows, implemented HITL safety mechanisms, and contributed to securing $500K in nonprofit funding to support its expansion to a projected user base of 100K+ individuals across multiple regions.Core strengths include• End-to-end product delivery: roadmaps, PRDs, GTM strategy, and MVP launches• Generative AI product strategy, multilingual NLP, and ethical AI frameworks• SaaS product management and scalable cloud solutions (AWS, Azure, GCP)• Cross-functional leadership across ML, UX, engineering, compliance, and legal• Technical expertise: Python, SQL, Tableau, Docker, and data visualization tools• Research-driven decision-making: HITL integration, UX studies, and stakeholder analysisI am passionate about creating AI-first SaaS platforms that combine accessibility, innovation, and measurable business outcomes. If you are building Generative AI solutions, scaling SaaS ecosystems, or driving cloud-native product innovation, I would be glad to connect, collaborate, and exchange insights.
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