Siddhant Mishra
Customer Success Manager | AWS, Azure and Google Cloud | Rackspace Technology
- Role
- Customer Success Manager at Rackspace Technology
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Siddhant Mishra
As a Customer Success Manager with a strong background in the Information Technology and Services industry, I specialize in enhancing customer experiences through efficient service management and strategic problem-solving. My expertise lies in ITIL-based Service Management, Major Incident Management, and driving operational excellence to ensure seamless service delivery.I’m passionate about building strong client relationships, leading cross-functional teams, and implementing solutions that not only meet but exceed customer expectations. With a focus on continuous improvement, I thrive in fast-paced environments where I can leverage my skills to deliver measurable results.Key Areas of Expertise: Customer Success & Support Leadership ITIL Framework & Service Desk Management Major Incident, Incident, & Problem Management Operational Efficiency & Continuous Improvement
Experience
Customer Success Manager
Feb 2025 — Present
Education
BABU BANARASI DAS INSTITUTE OF TECHNOLOGY AND MANAGEMENT
Bachelor of Technology - BTech, Electrical Engineering Technologies/Technicians
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