Siddhant Kumar Behera

About Siddhant Kumar Behera

Experienced & self-motivated Account Manager overseeing sales figures & new account developments. Collaborating with Talent Acquisition Team, Project Manager, and Delivery Manager for Business Development across verticals, generating revenue & advancing the sales cycle of the company with the ability to retain customers.

Experience

1. Account and Client Success Manager

   CBC

   Apr 2019 — Present · Bengaluru, IN

   Experienced & self-motivated account manager overseeing sales figures & new account developments. Collaborating with Talent Acquisition Team, Project Manager, and Delivery Manager for business Development across verticals, generating revenue & advancing the sales cycle of the company with the ability to retain the customers.Client Servicing• Develops, Implements and sponsors tactics / programs to achieve strategic objectives across functional groups to support business by implementing strategic and long-term solutions. • Responsible for Relationship Management / Account Management of a client / business area in all information technology activities. • Set up Interview (Telephonic & Face 2 Face) with clients (Internal & External) as well as follow-up for appropriate feedback and update the candidate.• Working closely with Client Development and Client Services teams to ensure genuine “team-based” approach to deliver the best-in-class talent for our customers • Effectively managing client and business goals by monitoring & analyzing work volume variances with necessary adjustments to internal staffing levels• Created and implemented effective and efficient social media recruiting/sourcing strategies • Responsible for Revenue and GM goals across all clients that fall under the respective delivery organization Team / Operational Management• Developing a talent pipelining planning process that anticipates skill requirements and builds the recruiting capability to ensure the talent required to meet the current and future client needs • Handle and manage escalations (team and client) • Work as a Single point of contact for all non-operations departments and identify, evaluate & coordinate operational, Admin, IT and HR issues• Managing Budgeting and Profit & Loss for the delivery function for Line of Business Reporting:• Weekly Discussion with Team / Client & Internal Management on the Progress of Account / Client Client Servicing

Education

• Utkal University

  Bachelor of Commerce - BCom, Finance, General, First Class

  2006 — 2009

• Biju Patnaik University of Technology, Odisha

  Master of Business Administration - MBA, Human Resources Management and Services

  2009 — 2011