Siddarth Khanse
Driving Adoption, Retention & Revenue in AI-First Businesses
- Role
- Assistant Director Customer Success at Blitz Ai
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
About Siddarth Khanse
I’ve always gravitated toward roles that sit at the intersection of functions rather than inside a single lane.Over the past 20+ years, my career has evolved across operations, customer success, digital commerce, and most recently AI-driven SaaS. I wouldn’t describe myself as a specialist in just one discipline — I see myself as a generalist who learns quickly, adapts, and builds systems that connect teams, customers, and revenue.A significant part of my journey has been in e-commerce and digital growth — helping brands move online, scale owned channels, improve unit economics, and think more structurally about retention and lifecycle marketing. I enjoy breaking down business problems into measurable levers — whether that’s GMV growth, funnel optimization, or operational efficiency.More recently, I’ve stepped into the world of AI SaaS in GovTech. It’s been a steep and exciting learning curve — understanding how local governments operate, how permitting workflows function, and how AI can meaningfully reduce friction in those systems. I’m still learning every day, especially around product, enterprise stakeholder management, and long-cycle adoption dynamics. That learning mindset is something I value deeply.Across roles, a few themes remain constant: • Curiosity over ego • Systems over shortcuts • Outcomes over opticsI love working across product, operations, and commercial teams — not because I know everything, but because I’m willing to ask the right questions and connect dots others might not see.At my core, I’m someone who enjoys building — whether that’s a process, a growth engine, a customer success function, or simply clarity in a messy situation.Still learning. Still building.
Experience
Assistant Director Customer Success
Feb 2026 — Present
Education
Progressive Educational Societys Modern College of Arts, Science & Commerce , Ganeshkhind, Pune 53
Bachelor of Commerce - BCom
2003 — 2005
Noble Work Foundation
Fundamentals Of Customer Success, Customer Success
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