Sidak Singh

WORK HISTORY

EDUCATION

SKILLS

ABOUT SIDAK SINGH

With over 8 years of experience in the information technology and services industry, I bring a wealth of expertise in procure-to-pay (P2P) processes, vendor management, invoice processing, procurement, payments, travel and expenses, reporting, and contract management. My skill set also includes strategic planning, research, and lean six sigma methodologies.I possess 5+ years of hands-on experience with SAP, including VIM and SRM tools, and have been a key member of the Genpact team for over 4 years, where I serve as a financial accountant for UCB Pharmaceuticals. My role involves overseeing accounts payable, travel and expense, and procurement operations across Canada, the US, and Mexico, managing a team of 12 FTEs.My strengths lie in effective communication, leadership, and the ability to influence strategic decisions. I excel in managing customer relationships, demonstrating strong interpersonal skills and teamwork, and assessing customer needs to drive appropriate actions.I am experienced in managing the transition of VIM (Invoice Processing SAP) tools and have a proven track record in developing and maintaining efficient processes and systems for vendor invoice processing. My responsibilities include reviewing weekly and monthly dashboards for client presentations, ensuring adherence to accounts SLAs and KPIs, and handling client interactions with a focus on delivering business excellence.In addition, I conduct training sessions for new employees, providing them with practical insights into the P2P cycle, and ensure the seamless adaptation of new amendments to our procedures through stakeholder engagement and SOP updates. My approach prioritizes supplier satisfaction and clear communication, particularly regarding payment delays.I am committed to leveraging my expertise to drive operational efficiency and contribute to the strategic goals of my organization.