Sid Pradhan
System Analyst Ii - Servicenow @TELUS
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WORK HISTORY
System Analyst Ii - Servicenow @TELUS
EDUCATION
Sheridan College
Associate's degree
ABOUT SID PRADHAN
ServiceNow developer with hands-on experience designing and implementing custom applications to streamline business workflows. Skilled in building catalog items, workflows, and Service Portal experiences that improve usability and efficiency. Proficient in creating business rules, client scripts, UI policies, and ACLs to enforce data integrity and security.Deep understanding of the ITIL process such as Incident Management, Change Management and Problem Management. Certified Implementation Specialist- ITSM, ServiceNow Certified System Administrator, ITIL
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