Sid K.
Front Desk Representative @The Forest Hill Group
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WORK HISTORY
Front Desk Representative @The Forest Hill Group
Delivered daily service to 60+ residents and guests, ensuring a high level of satisfaction in a fast-paced, client-focused environment.• Handled 50+ inbound inquiries and calls daily, using empathy and clear communication to resolve client concerns effectively.• Processed 100+ confidential transactions monthly with a strong focus on accuracy, privacy, and trust.• Managed scheduling, documentation, and workflows, leading to a 35% improvement in overall support efficiency.
EDUCATION
Humber College
Postgraduate Diploma, Global Business Management
Rukmini Devi Institute of Advanced Studies
Bachelor of Business Administration - BBA, Finance, General
ABOUT SID K.
I am passionate about optimizing business operations through a combination of financial expertise and human resources management. With hands-on experience in financial operations, recruitment, and client relations, I thrive in fast-paced environments where accuracy, compliance, and efficiency are key. Finance & Operations: At IndusInd Bank, I managed financial transactions, reconciliations, and client accounts, ensuring regulatory compliance and operational efficiency. I also have experience in front desk operations, transaction handling, and client service from my role at The Forest Hill Group. HR & Talent Acquisition: My HR roles at DHL Global Forwarding, and Gen AI Learning have equipped me with expertise in recruitment, employee engagement, and HR operations. I’ve led hiring efforts for 20+ positions, streamlined onboarding, and supported compliance initiatives. Education & Certifications: I hold a post-graduate diploma in Global Business Management from Humber College and an IFIC certification, further strengthening my financial and HR acumen.I’m always open to connecting with professionals in finance, HR, and business operations to exchange insights and explore new opportunities. Let’s connect!
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