Sibgatullah Sibu M.
Inbound Sales Representative @AccentureFormer Senior Consultant @ IntouchCX Former CSA @ Teleperformance India| B.com in International Business, Accounting and Business Studies
- Role
- Inbound Sales Representative at Accenture
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Sibgatullah Sibu M.
I specialize in delivering exceptional service through chat, email, and voice support. My ability to understand customer needs, resolve issues efficiently, and provide a seamless experience has helped enhance customer satisfaction and retention.Key Skills: Customer Service Excellence – Adept at handling customer queries, troubleshooting issues, and ensuring prompt resolutions. Technical Support – Skilled in assisting customers with troubleshooting technical problems and providing clear guidance. Communication & Empathy – Strong interpersonal skills to engage with customers, understand their concerns, and provide empathetic solutions. Problem-Solving – Quick to analyze issues and implement effective solutions, ensuring a smooth customer experience. Process Improvement – Continuously identifying opportunities to enhance customer support processes for better efficiency. CRM & Support Tools – Experienced in using various customer support platforms, including chat, email, and ticketing systems. Multitasking & Adaptability – Ability to manage multiple conversations and adapt to new challenges seamlessly.
Experience
Inbound Sales Representative
Mar 2025 — Present · IN
Education
Cluster University of Srinagar
B.com, International Business/Trade/Commerce
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