Sibaji Banerjee
Support Account Manager| NCDA & NCTSP certified | Storage Engineer | EX-TCSer | EX-Accenture
- Role
- Support Account Manager at NetApp
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Sibaji Banerjee
Storage and Backup in Storage and Back-up team. I have knowledge on,* Working on…
Experience
Support Account Manager
Dec 2023 — Present · Bengaluru, IN
Specializing in crisis management with robust technical skills and a focus on building strong customer relationships.Providing the highest level of support service to Enterprise customers.Collaborating with various NetApp support functions to ensure optimal delivery of support activities tailored to each customer\'s needs.Playing a pivotal role during outages/disruptions by facilitating effective stakeholder communication (customer, executive leadership, internal teams) to enhance customer relationships, foster trust, and increase loyalty.
Education
Kalyani Government Engineering College
Bachelor of Technology - BTech
2016 — 2020
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