Abdalnafie Sibaie
AI Specialist @ CarShield | Co-Founder of Euphrates
- Role
- Ai Specialist at CarShield
- Location
- O\'Fallon, MO, US
- LinkedIn followers
- 500 followers
About Abdalnafie Sibaie
About Me: I’m a senior Computer Engineering student at Missouri S&T, driven by…
Experience
Ai Specialist
Aug 2025 — Present · O\'Fallon, MO, US
Developed and deployed AI voice agents that handled customer calls a week, reducing escalation rates by 25% and improving collection efficiency by 15%.Optimized call flows to route customers to the right departments or resolve questions directly, cutting unnecessary transfers by 7%.Collaborated with senior leadership, including executives, to align AI systems with business needs, driving adoption and improving customer satisfaction.
Education
Missouri University of Science and Technology
Bachelor's degree, Computer Software Engineering
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