Siavash Najari
IT Operations - Access Management (Iam) @TD
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WORK HISTORY
IT Operations - Access Management (Iam) @TD
Toronto, ON, CA
EDUCATION
Azad University (IAU)
Bachelor's degree
March of Dimes
Customer Service and Retail
NPower Canada
IT Analyst
ABOUT SIAVASH NAJARI
I am an IT Operations Analyst with 7+ years of experience in IT operations, IT service management (ITSM), and asset management across enterprise environments. Currently supporting TD Bank via Cognizant, Compunnel. I specialize in access management, ServiceNow, Azure, and ITIL-based service delivery, ensuring secure, efficient, and compliant IT operations.Throughout my career at CGI, BMO, and WSIB, I have developed expertise in: • Access Management & Security Operations – managing enterprise system access, compliance, and governance. • IT Asset & Service Management – implementing best practices in asset lifecycle, ITIL v4, and process optimization. • Automation & Efficiency – leveraging tools like ServiceNow, SCCM, Intune, and scripting to streamline IT workflows.I am passionate about cybersecurity, ITSM, and automation, with a goal to transition into cybersecurity operations and enterprise IT leadership. My approach combines technical proficiency, strong communication skills, and a service-driven mindset to deliver value in fast-paced, complex IT environments. Certifications: ITIL v4, Google Professional IT Support, NPower Canada IT Analyst, CSRC. Interests: Advancing in ITSM, cybersecurity, and AI/automation to strengthen enterprise IT resilience.
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