Sian Eddy
Operations Director @Modern
Bristol, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2025 — Present
Operations Director @Modern
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EDUCATION
2005 — 2009
The University of Glamorgan
National Diploma of Higher Education
SKILLS
Call ControlOperations ManagementPerformance ManagementWorkforce ManagementCustomer ExperienceTeam LeadershipContact CentersCall CentersAccount ManagementCommercial AwarenessOutsourcingAd Hoc ReportingTeam ManagementCustomer SatisfactionTrainingPersonnel ManagementCall CenterProcedure ManualsCall Center AdministrationForecastingCustomer RetentionCustomer ServiceCustomer Relationship Management (Crm)Microsoft ExcelPayrollAnalysisManagement
ABOUT SIAN EDDY
Operations Director
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