Sian Cummins
Content Design Manager @BT Group
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WORK HISTORY
Content Design Manager @BT Group
Manchester, GB
Managing and recruiting experienced content designers, content editors and conversation designers, placing optimal design talent in squads depending on their needs, supporting and coaching direct reports in their roles and careers - Leading workshops to solve complex business problems with user centred design - Helping to elevate the quality of designs as a design leader - Leading collaborative design practice initiatives as part of the Service Tribe design leadership team, content design community and BT design leadership community - Leading vision pieces to elevate performance of our products for users and the business - Coaching designers to optimise ways of working and user-centred design practices for bold, iterative, creative work and smart delivery - Managing apprentices, assessor as part of apprenticeship assessment centre - Rotation manager for grad scheme
ABOUT SIAN CUMMINS
Creative, people-focused design leader and content specialist with broad background in omni-channel, digital, design, marketing and communications. Effective and inspiring team leader, innovator and thought leader. Writing specialisms include city life, student lifestyle and welfare, housing, finance. Previous freelance clients include Time Out and Creative Tourist. Skills include- professionally competitive writing skills - silo-busting content leadership and improved content maturity for organisations - project leadership - able to build strong, collaborative working relationships across teams - inspiring leadership and persuasive pitching - passion for inclusion and psychological safety in design - genuine desire to improve lives by disseminating engaging, relevant information
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