Siam Siam

Assistant Store Manager @Burlington Stores, Inc.

Achieved a OSAT Score of 75.1% for Fiscal 2020 versus a Last Year score of 66.1%, achieving a Significantly Exceeded Expectations. Achieved a Speed of Checkout Score of 58.9% for Fiscal 2020 versus a Last Year score of 45.7%, achieving a Significantly Exceeded Expectations. Achieved a Turnover Rate of 32.66% for Fiscal 2020 versus a Last Year score of 169.70%, achieving a Significantly Exceeded Expectations. Developed numerous strategies regarding how schedules were written in order to achieve payroll 90%+ of all weeks in fiscal 2020 resulting in a Significantly Exceeded Expectations. Championed the B-Time Self-Service tool in the store, convincing nearly the entire store population to use the system and download it to their phones resulting in over 1857 shifts being posted for the year, over 75% of the entire Region\'s posted shifts. Coordinated a partnership across management in the store resulting in an action plan to improve B-Planner compliance and efficiency. Resulted in the highest compliance metrics across the core region and the lowest number of average logins.